1. Store Reviews + Product Reviews + Rich Snippets Module
- Easy installation
- Summary page listing the relevant orders
- 2 CSV uploaders to import your old store and product reviews
- Extra feature to export the module's store and product reviews (CSV file)
- Fully responsive
Benefits for your customers
This module gives your customers a voice so you can find out what they think, builds their trust through other customers' reviews and makes it easier to catch their attention, especially with Google Rich Snippets, which boost your products' visibility on Google.
Benefits for you
Store reviews widget
The widget shows a summary of your store reviews with its average rating and a random review. The link in the widget leads to a new page containing all the store reviews.
Each review shows the rating, title, comment, customer name and date. You can also reply to reviews (the reply is shown right below the review and is visible to all customers).
This page also includes pagination, and you can choose the default number of reviews shown per page to make browsing easier for your customers.
The module lets you add Google Rich Snippets for your products and store: the average rating (stars) and the number of ratings for each product will appear in Google search results for that product.
Review request by email
The module emails your customers (only those who have placed an order) to ask for their review.
The link in the email takes customers to a page on your store where they can review (rating + title + comment) your store and each of the products they bought.
The link is also available from the customer account (the module creates a new "My reviews" section). You can choose which type of review your customers can write (store and product reviews, OR store reviews only, OR product reviews only).
Automatic execution via cron
Just run the cron URL (provided in the module) to automatically send review requests to your customers and update the latest reviews received on your store's front office.
Full control over reviews
You will receive an email notification every time a customer writes a review. Just go to the two new tabs "Catalog > Store reviews" and "Catalog > Product reviews" that our module creates in your back office to manage reviews.
Upload your old product and store reviews
The module includes 2 file uploaders to add your old reviews: one for store reviews and another for product reviews.
To upload your old reviews, just copy them into a CSV file (one file for store reviews and another for product reviews) following the instructions in the module, then upload the CSV file. All these reviews will be added to the module and displayed on the front office.
We have also added a feature to export the module's store and product reviews to a CSV file so you can keep them safe easily.
*IMPORTANT:
If you have the JPresta – Page Cache Ultimate module installed, you must disable caching for product pages for our module to work properly.
2. Google Reviews and Ratings
- Connect your store to Google Reviews
- Choose where the Google Reviews block is displayed
- Configure the module to show only the information you want
- Add rich snippet tags ("Rich Snippets") for your reviews.
- Reviews displayed in a sliding carousel.
- Add a quick link to your Google Place profile page
- Add a quick link to the full list of your Google Reviews
- Add a quick link to ask your customers for new reviews
Benefits for your customers
Your customers will see how other users rate and review your store, giving them confidence and transparency.
Benefits for you
It brings transparency to your store and makes it easier to get new reviews and ratings.
3. Product Questions Module – FAQ
- Customers can ask questions from any product page
- Each question and answer belongs to one product: every product has its own questions and answers
- Choose the email address that receives a notification whenever a new question comes in
- Enable/disable the shortcut at the top of product pages for quick access to the FAQ section
- Enable/disable question mark icons on product pages
- 10 icon colours (yellow, orange, red, pink, purple, green, light blue, dark blue, grey or black)
- Choose how many questions are shown by default on each product page
- Choose how many additional questions are shown when clicking the "Show more" button
- Choose whether or not to display questions by language
- Choose whether or not to enable Google reCaptcha (to check that the person asking is not a robot)
- Answer customer questions easily
- The customer receives a personal email with the answer to their question
- Edit/correct customers' questions (in case of typos)
- Show/hide any questions you like in the front office
- All customers can see the questions and answers on product pages
- Store-wide FAQ page, with questions organised into groups
- Add FAQs to categories and brands too, not just products
- Structured data (FAQ rich snippets) so Google can show your questions in search results
- Fully responsive
- Multistore compatible
Benefits for your customers
Our module lets your customers ask any questions they like about the products in your store and read the existing questions and answers. It reassures and helps your customers, stops them leaving your store to look for information or reviews elsewhere, and encourages them to come back to see the answer to their question.
