Trengo module for PrestaShop: live chat and inbox, by Línea Gráfica
Trengo module settings in PrestaShop with token, chat script and channel
Trengo live chat in the PrestaShop store with the customer identified
PrestaShop contact form sent to the Trengo inbox
Message from PrestaShop "My orders" sent to Trengo
Trengo API call log in the PrestaShop back office
Help tab of the Trengo module for PrestaShop
Trengo module for PrestaShop: live chat and inbox, by Línea Gráfica
Trengo module settings in PrestaShop with token, chat script and channel
Trengo live chat in the PrestaShop store with the customer identified
PrestaShop contact form sent to the Trengo inbox
Message from PrestaShop "My orders" sent to Trengo
Trengo API call log in the PrestaShop back office
Help tab of the Trengo module for PrestaShop
Trengo module for PrestaShop: live chat and inbox, by Línea Gráfica
Trengo module settings in PrestaShop with token, chat script and channel
Trengo live chat in the PrestaShop store with the customer identified
PrestaShop contact form sent to the Trengo inbox
Message from PrestaShop "My orders" sent to Trengo
Trengo API call log in the PrestaShop back office
Help tab of the Trengo module for PrestaShop
Módulo Trengo para PrestaShop

Trengo Module - Live Chat and Omnichannel Inbox for PrestaShop

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47,99€
47,99€

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Trengo for PrestaShop: live chat and your store messages in one inbox

The Trengo module for PrestaShop connects your store with your omnichannel inbox: it puts the Trengo live chat on every page and sends the contact form and "My orders" messages to Trengo, so your team answers from a single place.

The customer, identified

If they are logged in, the chat receives their name and email. Your agent knows who they are talking to from the first message, without asking for the details again.

Nothing stays in the shop mailbox

Contact messages and those sent from the order page reach Trengo as conversations, with their attachments. An API log in the back office lets you check that everything works.

Clean and compatible

No overrides or third-party libraries, for PrestaShop 1.7, 8 and 9 and PHP 7.1 to 8.3, and compatible with the official GDPR module. If you also want to sell through messaging, see the WhatsApp Chat and Orders module. More info

Compatibility

Prestashop 1.7.0 - 9.2

Version

2.0.0

Developed by

Linea Gráfica

Instalación gratuita
Official module verified by Prestashop
6 months of support and free updates
Ampliable a 12 meses por solo 10€
Demo Front Office Demo Back Office

Email demo@demo.com

Password demodemo
  • Trengo live chat in your store: paste the script or the key and you are done
  • Identifies the logged-in customer (name and email) so your agent knows who they are talking to
  • Contact form messages arrive in Trengo as conversations, with attachments
  • Messages the customer sends from "My orders" also arrive in Trengo
  • API call log in the back office so you can see that everything works
  • No third-party libraries: it does not clash with other modules
  • Compatible with the official GDPR module (data deletion and export)
  • PrestaShop 1.7, 8 and 9; PHP 7.1 to 8.3

How does it work?

  • Create the chat channel in Trengo and copy the script.
  • Paste it in the module together with the API token and the email channel.
  • Turn on customer identification if you want: the chat shows up in the store and every contact or order message lands in your Trengo inbox.

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