Trengo Module - Live Chat and Omnichannel Inbox for PrestaShop
- Regular price
- 47,99€
- Sale price
- 47,99€
- Regular price
-
excl. VAT (58,07 € incl. VAT)
Support and updates
One-time payment. The module is yours forever.
- 6 months of support and updates included (12 months for €10 more)
- Renew for 6 more months for €10 anytime from your client area
- You have 15 days after the end date to renew at the same price
- If you don't renew, you keep using the module and downloading versions released up to that date
47,99 €
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Trengo for PrestaShop: live chat and your store messages in one inbox
The Trengo module for PrestaShop connects your store with your omnichannel inbox: it puts the Trengo live chat on every page and sends the contact form and "My orders" messages to Trengo, so your team answers from a single place.
The customer, identified
If they are logged in, the chat receives their name and email. Your agent knows who they are talking to from the first message, without asking for the details again.
Nothing stays in the shop mailbox
Contact messages and those sent from the order page reach Trengo as conversations, with their attachments. An API log in the back office lets you check that everything works.
Clean and compatible
No overrides or third-party libraries, for PrestaShop 1.7, 8 and 9 (up to 9.2, the latest version) and PHP 7.1 to 8.3, and compatible with the official GDPR module. If you also want to sell through messaging, see the WhatsApp Chat and Orders module. More info
- Trengo live chat in your store: paste the script or the key and you are done
- Identifies the logged-in customer (name and email) so your agent knows who they are talking to
- Contact form messages arrive in Trengo as conversations, with attachments
- Messages the customer sends from "My orders" also arrive in Trengo
- API call log in the back office so you can see that everything works
- No third-party libraries: it does not clash with other modules
- Compatible with the official GDPR module (data deletion and export)
- PrestaShop 1.7, 8 and 9 (up to 9.2, the latest version); PHP 7.1 to 8.3
How does it work?
- Create the chat channel in Trengo and copy the script.
- Paste it in the module together with the API token and the email channel.
- Turn on customer identification if you want: the chat shows up in the store and every contact or order message lands in your Trengo inbox.