Frequently asked questions
Which PrestaShop versions does the Línea Gráfica corrective invoice module support?
It works with PrestaShop 1.7 to 9.2 and is translated into Spanish. In multistore mode, it numbers and lists corrective invoices per shop. You can filter the list by number, date, type, invoice, order, reason and total.
Does it create the corrective invoice automatically when I issue a refund in PrestaShop?
Yes. It turns every standard or partial refund on an invoiced order into a corrective invoice, with a VAT breakdown by rate that matches the total to the cent. You can turn automatic issuing on or off for credit slips, and it never issues two corrective invoices for the same credit slip.
Which required corrective invoice details does the module include?
It uses its own series, separate from your regular invoices, with sequential numbering and no gaps. Each one includes the reference to the original invoice and its date. You can choose the type from R1 to R5, apply R5 to customers without a tax ID (NIF) and set a default reason.
Can I issue a corrective invoice without a refund?
Yes, from the order page or from the Corrective invoices section in the Orders menu. You can cancel the whole invoice with all amounts in negative, or correct it with free lines of description, tax base and VAT rate, using negative or positive bases.
Can my customers and my accountant access corrective invoices?
Yes. Customers download their corrective invoices as PDFs from the order details in Your account, and only the customer who placed the order can download them. For your accountant, you export a CSV by date range with one row per VAT rate and the customer’s tax ID (NIF).
What happens to issued corrective invoices if I uninstall the module?
They are kept if you uninstall the module, and issued corrective invoices cannot be edited or deleted. The module also stores no personal data: it reads the data from the order each time it generates the PDF or CSV.