Frequently asked questions
Which PrestaShop versions and themes does the Línea Gráfica instant search module work with?
It works with PrestaShop 1.7 to 9. It automatically detects the search field in Classic, Hummingbird and most themes, and on custom themes you can enter the field's CSS selector. In multistore, it keeps a separate index, synonyms, rules and statistics for each store.
Does it find products even when customers make typos?
Yes. Typo tolerance has three levels (off, normal or high). It finds the singular form of plural search terms and ignores accents. You can also create synonyms, and searching for an exact reference, EAN, UPC, ISBN or MPN takes the customer straight to the product page.
What does the results dropdown show as customers type?
It shows products with image, name and price, the previous price struck through for products on sale, and a notice for out-of-stock products. It also shows related categories and brands, popular and recent searches, and lets customers add products without combinations to the cart.
How can I see what my customers search for and which searches return no results?
It includes a report with searches, clicks, a daily chart, top searches and zero-result searches. You can fix a zero-result search in one click with a synonym or a redirect. Statistics are stored without customers' personal data, and bots are ignored.