{"product_id":"modulo-prestashop-trengo-chat-bandeja","title":"Trengo Module - Live Chat and Omnichannel Inbox for PrestaShop","description":"\u003ch2\u003eTrengo for PrestaShop: live chat and your store messages in one inbox\u003c\/h2\u003e\u003cp\u003eThe \u003cb\u003eTrengo module for PrestaShop\u003c\/b\u003e connects your store with your omnichannel inbox: it puts the Trengo \u003cb\u003elive chat\u003c\/b\u003e on every page and sends the \u003cb\u003econtact form\u003c\/b\u003e and \u003cb\u003e\"My orders\"\u003c\/b\u003e messages to Trengo, so your team answers from a single place.\u003c\/p\u003e\u003ch3\u003eThe customer, identified\u003c\/h3\u003e\u003cp\u003eIf they are logged in, the chat receives their \u003cb\u003ename and email\u003c\/b\u003e. Your agent knows who they are talking to from the first message, without asking for the details again.\u003c\/p\u003e\u003ch3\u003eNothing stays in the shop mailbox\u003c\/h3\u003e\u003cp\u003eContact messages and those sent from the order page reach Trengo as conversations, with their attachments. An \u003cb\u003eAPI log\u003c\/b\u003e in the back office lets you check that everything works.\u003c\/p\u003e\u003ch3\u003eClean and compatible\u003c\/h3\u003e\u003cp\u003eNo overrides or third-party libraries, for \u003cb\u003ePrestaShop 1.7, 8 and 9\u003c\/b\u003e and PHP 7.1 to 8.3, and compatible with the official GDPR module. If you also want to sell through messaging, see the \u003ca href=\"\/en\/products\/modulo-prestashop-whatsapp-chat-pedidos\"\u003eWhatsApp Chat and Orders module\u003c\/a\u003e.\u003c\/p\u003e","brand":"LÍNEA GRÁFICA, Especialistas en Comercio Electrónico, S.L.","offers":[{"title":"Default Title","offer_id":67605758607669,"sku":null,"price":47.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0888\/0262\/3797\/files\/01_PORTADA_lgtrengo_ES.png?v=1790790980","url":"https:\/\/www.lineagrafica.es\/en\/products\/trengo-module-prestashop-live-chat-inbox","provider":"LÍNEA GRÁFICA, Especialistas en Comercio Electrónico, S.L.","version":"1.0","type":"link"}