{"product_id":"app-shopify-boton-desistimiento-ue","title":"EU Withdrawal Button \u0026 Form for Shopify (Directive 2023\/2673)","description":"\u003cp\u003eSince 19 June 2026, every online shop selling to consumers in the European Union must offer a withdrawal function: a button that stays visible for the whole withdrawal period, a two-step form and an acknowledgement of receipt with date and time. This app adds it to your Shopify store in minutes, with the official wording of Directive (EU) 2023\/2673 in all 24 EU languages.\u003c\/p\u003e\n\u003ch2\u003eWhat Directive (EU) 2023\/2673 requires and how the app covers it\u003c\/h2\u003e\n\u003cul\u003e\u003cli\u003e\u003cstrong\u003e“Withdraw from contract here” button\u003c\/strong\u003e, always visible and with no login: floating button in the theme, on the thank-you page, the order status page and the customer account.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eTwo-step form\u003c\/strong\u003e that only asks for name, order (optional) and email, with the “Confirm withdrawal” button.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eAcknowledgement on a durable medium:\u003c\/strong\u003e an email to the customer with what they declared, the date and the time.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e14-day period counted from delivery\u003c\/strong\u003e, with a notice when a request arrives late (it is never blocked).\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eWithdrawal policy and model form\u003c\/strong\u003e (Annex I-A and I-B) generated with your details.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eArticle 16 exceptions:\u003c\/strong\u003e personalised, perishable, sealed or digital products.\u003c\/li\u003e\u003c\/ul\u003e\n\u003ch2\u003eLess work on every return\u003c\/h2\u003e\n\u003cp\u003eIf the order has not shipped yet, the app cancels and refunds it automatically. If it has shipped, it opens the return in Shopify and, once the parcel is back, you refund in one click from the request. Everything is logged in the admin, with filters, statuses and export.\u003c\/p\u003e\n\u003ch2\u003ePlans and pricing\u003c\/h2\u003e\n\u003cul\u003e\u003cli\u003e\u003cstrong\u003eFree:\u003c\/strong\u003e everything the law requires, unlimited requests, plus 5 automatic cancellations, 5 returns and 5 one-click refunds a month.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003ePro:\u003c\/strong\u003e $3.99\/month or $39\/year. Unlimited automations, withdrawal reasons, button for EU visitors only, order tag and note, your own SMTP and email editor.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eBusiness:\u003c\/strong\u003e $9.99\/month or $99\/year. Evidence PDF for every withdrawal, tamper-evident audit log, Slack alerts and a Shopify Flow trigger.\u003c\/li\u003e\u003c\/ul\u003e\n\u003cp\u003ePro and Business include a 30-day free trial. Plans are billed by Shopify in US dollars on your Shopify invoice.\u003c\/p\u003e\n\u003ch2\u003eFAQ\u003c\/h2\u003e\n\u003ch3\u003eIs the withdrawal button mandatory for my store?\u003c\/h3\u003e\n\u003cp\u003eYes, if you sell online to EU consumers. Directive (EU) 2023\/2673 applies from 19 June 2026. If the function is missing, the withdrawal period can be extended to 12 months and 14 days.\u003c\/p\u003e\n\u003ch3\u003eDoes the customer need to log in?\u003c\/h3\u003e\n\u003cp\u003eNo. The form works without an account and the statement is always recorded, even if the order cannot be found.\u003c\/p\u003e\n\u003ch3\u003eWhich languages are supported?\u003c\/h3\u003e\n\u003cp\u003eThe button, form and receipt email are shown in the customer's language, in all 24 official EU languages, each with its official wording (“Vertrag widerrufen”, “Renoncer au contrat ici”, “Recedere dal contratto qui”…).\u003c\/p\u003e\n\u003ch3\u003eDo I need Shopify Plus?\u003c\/h3\u003e\n\u003cp\u003eNo. It works on every Shopify plan.\u003c\/p\u003e","brand":"LÍNEA GRÁFICA, Especialistas en Comercio Electrónico, S.L.","offers":[{"title":"Default Title","offer_id":67601774084405,"sku":null,"price":3.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0888\/0262\/3797\/files\/app-shopify-desistimiento-formulario-articulos-pedido_2cfbc560-e2c6-45d3-9a55-bb329d95fd51.png?v=1790761761","url":"https:\/\/www.lineagrafica.es\/en\/products\/shopify-app-eu-withdrawal-button","provider":"LÍNEA GRÁFICA, Especialistas en Comercio Electrónico, S.L.","version":"1.0","type":"link"}